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Writing emails in German: greetings, sign-offs and phrases

A German email has a fixed frame. A formal email opens with Sehr geehrte Frau Becker, or Sehr geehrter Herr Becker, and closes with Mit freundlichen Grüßen. An email to colleagues usually opens with Hallo and closes with Viele Grüße. After the comma in the greeting, the first line starts with a small letter. In between, a handful of German email phrases covers most work and official mail: thanks, requests, attachments and next steps.

How do you start a formal email in German?

The greeting sets the tone, so choose it first. This table runs from the most formal to the most relaxed.

GreetingWhen to use it
Sehr geehrte Damen und Herren,formal, when you do not know the name
Sehr geehrte Frau Becker,formal, to a woman whose name you know
Sehr geehrter Herr Becker,formal, to a man whose name you know
Guten Tag Frau Becker,polite and a little less stiff
Hallo Frau Becker,colleagues and contacts who use Sie
Liebe Frau Becker,warm, for someone you know well but still call Sie
Hallo Jan,colleagues who use du
Hallo zusammen,a group or a whole team

Academic titles stay in the greeting: Sehr geehrte Frau Dr. Hoffmann. If you do not know how a person wants to be addressed, Guten Tag with the full name, such as Guten Tag Kim Schulz, is a safe and increasingly common choice. You will also see an extra comma after Hallo or Guten Tag, as in Hallo, Frau Becker,; both versions are common in emails.

The greeting ends with a comma, and the text starts on the next line with a small letter, unless the first word is a noun or Sie.

Sehr geehrte Frau Becker,

Dear Ms Becker,

vielen Dank für Ihre schnelle Antwort.

thank you very much for your quick reply.

How do you end an email in German?

The sign-off should match the greeting. A formal opening with a casual close looks odd, and the other way round too.

Sign-offTone
Mit freundlichen Grüßenformal: official letters, applications, complaints
Freundliche Grüßepolite, slightly less stiff
Beste Grüßefriendly and professional
Viele Grüßethe everyday standard between colleagues
Schöne Grüße aus Kölnfriendly, with a personal touch
Liebe Grüßefriends and close colleagues

Which phrases do you need for the body of the email?

Most emails need only three moves: say why you are writing, say what you need, and close politely. These phrases cover all three.

Saying why you are writing

Vielen Dank für Ihre Nachricht.

Thank you for your message.

Ich schreibe Ihnen wegen der Rechnung vom 12. März.

I'm writing to you about the invoice of 12 March.

Wie telefonisch besprochen, sende ich Ihnen die Unterlagen.

As discussed on the phone, I'm sending you the documents.

Asking for something

Requests in emails are almost always in Konjunktiv II. Könnten Sie is the workhorse; Ich wäre Ihnen dankbar, wenn ... is for when you need to be extra polite. There is more in polite requests in German.

Könnten Sie mir bitte bis Freitag Bescheid geben?

Could you let me know by Friday, please?

Ich wäre Ihnen dankbar, wenn Sie mir das Formular noch einmal schicken könnten.

I would be grateful if you could send me the form again.

Darf ich kurz nachfragen, ob meine Unterlagen angekommen sind?

May I briefly ask whether my documents have arrived?

Attachments and closing lines

Im Anhang finden Sie den unterschriebenen Vertrag.

Please find the signed contract attached.

Bei Fragen melden Sie sich gern.

If you have any questions, feel free to get in touch.

Ich freue mich auf Ihre Rückmeldung.

I look forward to hearing from you.

Vielen Dank im Voraus.

Thank you in advance.

The subject line, der Betreff, should say what the email is about in a few words, such as Rückfrage zu Ihrer Rechnung (a question about your invoice) or Termin am Dienstag.

What does a full German email look like?

Here is a short formal email that moves an appointment. Notice the small letter after the greeting, the reason with weil and the verb at the end of that clause, and the sign-off without a comma.

Betreff: Termin am Dienstag

Subject: Appointment on Tuesday

Sehr geehrte Frau Becker,

Dear Ms Becker,

leider kann ich den Termin am Dienstag um 10 Uhr nicht wahrnehmen, weil ich an diesem Tag auf Dienstreise bin.

unfortunately I can't attend the appointment on Tuesday at 10, because I'm on a business trip that day.

Wäre auch Donnerstag zur gleichen Uhrzeit möglich?

Would Thursday at the same time also be possible?

Mit freundlichen Grüßen

Kind regards

Your full name follows on the next line. Between colleagues who use du, the same email shrinks to a few friendly lines:

Hallo Jan,

Hi Jan,

kannst du mir bitte kurz die Präsentation von gestern schicken? Danke dir!

could you quickly send me yesterday's presentation, please? Thanks!

Viele Grüße

Best wishes

Du or Sie in emails?

Answer in the form you were written to. If someone writes Hallo Frau Okafor and Sie, stay with Sie, even if the tone is friendly. The rules for choosing are in du or Sie.

Sie, Ihnen and Ihr are always capitalised when they mean "you" and "your". With du, you have a choice: in letters and emails, du and dein may be written with a capital letter as a sign of respect, or with a small letter. Both are correct; just stay consistent within one email.

How does Linota help with German emails?

Write a short email in Linota and the writing feedback points out your mistakes and explains them, from a missing comma before weil to the wrong ending after für. When you meet a phrase you want to reuse, such as Bescheid geben, tap it and save it: the study note explains how it is used, and review cards bring it back when it is due. The German for work guide shows the other situations worth preparing in your first months.

The short version

  • Formal: Sehr geehrte Frau ..., or Sehr geehrter Herr ..., and Mit freundlichen Grüßen.
  • Colleagues: Hallo with the name and Viele Grüße.
  • After the greeting's comma, start with a small letter.
  • No comma after the sign-off.
  • Ask with Könnten Sie ...? and announce attachments with Im Anhang finden Sie ....
  • Capitalise Sie, Ihnen and Ihr every time.

For letters from offices and authorities, read reading official German letters.

Questions people ask

How do you start a formal email in German?

Write Sehr geehrte Frau followed by the surname for a woman, or Sehr geehrter Herr for a man, and end the line with a comma. If you do not know who will read it, use Sehr geehrte Damen und Herren. The text then starts on the next line with a small letter.

Is Mit freundlichen Grüßen too formal for an email?

Not for official or first contact emails, where it is still the standard. Between colleagues it can feel stiff, so most people use Viele Grüße or Beste Grüße. Freundliche Grüße sits in between.

Do you put a comma after Viele Grüße?

No. In German there is no comma after the sign-off. You write Viele Grüße or Mit freundlichen Grüßen on one line and your name on the next.

Should I write du or Du in an email?

Both are correct. In letters and emails you may capitalise du and dein as a sign of respect, but you do not have to. Sie, Ihnen and Ihr, on the other hand, are always capitalised when they mean you and your.

This post teaches the German for the situation. It is not legal, tax, medical or financial advice, and rules change: for your own case, ask the office, your employer, a doctor or a qualified adviser.

Keep reading

All posts in German for work